IncaSpin Cookie Policy

At IncaSpin, we believe transparency is fundamental to a trustworthy gaming relationship. This Cookie Policy explains what cookies are, how we use them across our platform at incaspin.com, and what choices you have regarding their use. By continuing to use our website — whether to explore the IncaSpin casino bonus offers, access your account via the incaspin login, or browse our game library — you consent to our use of cookies as described in this document.

What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They are widely used by online services to make websites function efficiently, remember your preferences, and provide information to the site owners. At IncaSpin, we use both session cookies, which are deleted when you close your browser, and persistent cookies, which remain on your device for a defined period or until you delete them manually.

Cookies may be set either by us directly (first-party cookies) or by third-party providers whose services we integrate into our platform. Our IncaSpin casino app and progressive web app, which you can install directly from your browser without any app-store listing, also rely on cookies and similar technologies to function correctly.

Why We Use Cookies

We use cookies for several important purposes that allow us to deliver a high-quality, secure, and personalised experience across all 28 language locales we support. Below is a breakdown of the main categories of cookies we use:

Strictly Necessary Cookies

These cookies are essential for our platform to operate. Without them, features such as the incaspin casino login, account management, payment processing, and session security would not function. They are set automatically when you access our site and cannot be disabled without significantly impairing your ability to use our services.

  • Authentication and session management during login
  • Security tokens to protect your account and transactions
  • Load balancing to ensure stable platform performance
  • Language and locale preference retention across your 28-locale options

Functional Cookies

We use functional cookies to remember choices you make on our platform, improving your overall experience. For example, when you return to our incaspin live casino section or navigate between game categories, these cookies ensure your preferences are preserved without requiring you to reconfigure them each visit.

  • Remembering your preferred currency (EUR, BRL, CAD, BTC, and others)
  • Storing your last-visited game categories and filters
  • Retaining your preferred language and regional settings
  • Supporting the functionality of our gamification suite, including Missions, Wheel of Fortune, and Tournaments

Performance and Analytics Cookies

We collect aggregated data about how visitors interact with our platform through performance cookies. This data helps us understand which sections of incaspin.com are most popular, how players navigate between slots, live games, and instant games, and where we can improve the user journey — whether that relates to the inca spin withdrawal process, bonus claiming flows, or game discovery.

  • Page visit frequency and session duration
  • Error tracking and crash reporting
  • Feature engagement metrics (e.g., use of the incaspin app or PWA)
  • Funnel analysis for registration and deposit flows

Marketing and Targeting Cookies

We and our trusted third-party partners may use marketing cookies to display relevant promotional content. These may include details about the inca spin bonus, inca spin promo code campaigns, the High Roller Bonus, tournament offers such as Jackpot League and Drops and Wins, and seasonal promotions such as the Sunday Reload. These cookies help us ensure that you see offers that are genuinely relevant to your region and activity.

  • Tracking referral sources to attribute sign-ups correctly
  • Delivering personalised promotional banners and bonus offers
  • Measuring the effectiveness of our marketing campaigns
  • Retargeting visitors who have expressed interest in specific offers or game types

Third-Party Cookies

Our platform integrates services from a range of software and live casino providers, including Evolution, Pragmatic Play Live, Winfinity, BGaming, NetEnt, Microgaming, and many others. These providers may set their own cookies when you launch their games. We do not control these third-party cookies, and we encourage you to review the privacy policies of the relevant providers for further information.

At IncaSpin, we also use analytics platforms and advertising networks that may place cookies on your device when you visit us. These partners are contractually required to handle your data in accordance with applicable data protection laws.

Cookies and Our Responsible Gaming Commitment

We are operated by Legasta Technologies SRL, incorporated under the laws of Costa Rica, and we hold an online gaming licence No. 0000058 issued by the Tobique Gaming Commission. As part of our licensing obligations and our genuine commitment to player protection, we use session-tracking technologies to monitor play patterns and support responsible gaming tools — including cooling-off periods and self-exclusion functionality. Please note that if you are in a cooling-off period at the time of a winning event, our technical systems — supported in part by cookie-based session data — ensure that no prize is awarded in accordance with our terms.

Managing Your Cookie Preferences

You have control over how cookies are used on your device. We provide a cookie consent tool upon your first visit to incaspin.com, allowing you to accept, reject, or customise categories of non-essential cookies. You may update your preferences at any time through the cookie settings panel available on our website.

You may also manage cookies directly through your browser settings. Most modern browsers allow you to:

  • View which cookies are stored on your device
  • Delete individual or all cookies
  • Block all cookies or cookies from specific websites
  • Receive alerts before cookies are placed

Please be aware that disabling certain cookies — particularly strictly necessary ones — may affect your ability to access the inca spin login, complete transactions, or use features such as the incaspin bonus code redemption system and our real-time gamification suite. We recommend keeping functional and necessary cookies enabled for the best experience across our platform.

Data Retention

Persistent cookies we set are retained for periods ranging from 30 days to 24 months, depending on their purpose. Session cookies are deleted automatically when you close your browser. Analytics and marketing cookies are subject to the retention policies of the relevant third-party providers. We review our cookie inventory regularly and remove cookies that are no longer necessary for the purposes described in this policy.

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our operational practices. When we do, we will revise the date at the top of this document and, where appropriate, notify you through our platform. We encourage you to review this page periodically so you remain informed about how we use cookies at IncaSpin.

Contact Us

If you have any questions about this Cookie Policy or about how we handle your data more broadly, our support team is available 24/7. You can reach us via live chat on incaspin.com or by writing to us at [email protected]. For dispute resolution matters, you may also contact [email protected]. We are committed to responding promptly and transparently to all enquiries regarding your privacy and our data practices.